Privacy Policy

Our site respects your privacy and strives to protect your personal data.

This Privacy Policy explains how we collect and use your personal data under certain conditions. It also outlines the procedures we follow to ensure the privacy of your information. Finally, this policy specifies the options available to you regarding the collection, use, and disclosure of your personal data. By visiting the site directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you will be used according to the manner set out in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our transactions with you. We will retain your data according to the law or use it for the purposes for which it was collected.

You can browse the site without providing any personal data. Your identity remains anonymous throughout your visit to the site unless you have an account on the site that you access using a username and password.

1 – Data We Collect:

We may need to collect information about you if you wish to place an order for a product from our site.

We collect, store, and process your necessary data to follow up on your purchase from our site and secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to enable us to process your orders and provide you with the services and information offered on our site that you request. Additionally, we will use the information you provide to manage your account with us, verify your online transactions, audit the downloading of data from the site, identify site visitors, develop page designs and/or content, and customize them for users. We conduct demographic research, and we send useful or requested information to users, such as information about products and services, if you do not object to being contacted about it. Communication is via email to provide you with some details about products and services if you wish. If you prefer not to receive any promotional and marketing communications, please opt out at any time.

We may give your name and address to a third party to deliver your purchase order (for example, a delivery agent or supplier).

We may be able to store details of your current order on our site but cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have requested or will request soon. You can also manage your address details. You must ensure complete confidentiality when accessing your personal data and not make it available to any unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is due to our error.

Other Uses of Your Personal Information

We may use your personal information in opinion polls and market research, based on your desire, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in contests. We keep survey answers in a separate place from your private email.

We may send information about us, the site, or our other sites, products, sales, offers, or newsletters related to our group's affiliates or partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven business days (excluding Saturdays, Sundays, and national and religious holidays) from receiving your notification. We will communicate with you to inquire about information when it is unclear.

We may use some data, with complete confidentiality, for other purposes, including verifying users' locations and following up on their site visits or links included in emails when they subscribe to receive it, and providing that anonymous data, which does not allow your actual identity to be determined, to a third party such as publishers. However, this data will not lead to the identification of your personality (as it is not identified).

Competitions

Regarding any competition, we use the data to notify winners and announce our offers. You can find more details about the terms of participation in each competition separately.

Other Parties and Links to Websites

We may transfer your information to other companies in our group or our agents and contractors to help us with transactions related to the privacy policy. For example, we may turn to a third party to assist us in delivering products to you, receiving payments from you, using them for statistics and market research, or assisting the customer service team. We may need to exchange information with a third party to protect against fraud and reduce credit risks. If our company or part of it is sold, we may need to transfer our databases, including your personal information. Other than as stated in the Privacy Policy, we will not sell your personal data or disclose it to any third party without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The site may contain advertisements from third parties or links to other sites or frames of other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, nor are we responsible for any third party to whom we transfer your data in accordance with the Privacy Policy.

2 – Cookies

Accepting cookies is not a prerequisite for visiting the site. However, we point out that it is not possible to use the "basket" functions on the site and order any item without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to detect your IP address, saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (for example, to remember your identity when you want to modify your shopping basket without having to re-enter your email address) and not to obtain other information about you or use it (e.g., for targeted marketing purposes). You can set your browser not to accept cookies, but this would limit your use of the site. We assure you that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators about its activity, and provide other services related to site activity and Internet usage. Google may also transfer this information to third parties if required to do so by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will not be able to use the full functionality of the site. By using this site, you agree that Google may use your data as described and for the purposes detailed above.

3 – Security

We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Socket Layer (SSL). Therefore, it is difficult for any hacker to decrypt your information since we cannot guarantee 100% protection. We strongly advise you not to send all your credit card or debit card details when you communicate with us electronically without encryption. We place direct physical, electronic, and procedural safeguards on the process of collecting your information, storing it, and disclosing it. Our security procedures require that we sometimes ask you to verify your identity before disclosing your personal information. You are responsible for protecting your password and your computer from unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any inaccuracies in your personal data, which is done for free. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.